Our Therapeutic Partnership
During the process of therapy, we will foster a therapeutic partnership to achieve the jointly agreed goals. This means that we will both be active participants in the process - working on the same team for the same goals. This often involves openness and an environment of trust and complete acceptance and non-judgement. I provide a safe environment for clients to work through their issues/concerns.
Ensure that the care of my client(s) remains my primary concern;
Ensure that a professional therapist-client relationship is adhered to always;
Act in the best interests of my client(s) always;
Act only within the limits of my expertise (knowledge, skills, experience, and training);
Ensure that where a client’s requirements are beyond my current expertise, I will offer referral options to another therapist or healthcare professional;
Maintain appropriate and effective communication with my client(s), other members and professionals;
Carry out my duties in a professional and ethical way;
Behave with integrity and honesty always;
Explain fully to clients in advance of any treatment: My fees, precise terms of payment and any charges which might be levied for non-attendance or cancelled appointments (as set out in my cancellation policy – see below).
Full payment is required in advance of your session to secure your booking. Bank details will be provided.
Your appointment is very important to me. I understand that sometimes appointments need changing. However, due to the costs of running my practice, I respectfully ask you to observe my cancellation policy and consider this before embarking on treatment.
If you have a confirmed scheduled booking for a therapy session that you wish to cancel you must do so at least 24 hrs in advance of the session, otherwise 50% of the booking fee will be charged. Appointments booked less than 24 hours in advance cannot be cancelled; to do so will incur the full charge.
Please understand that when you forget to cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time. I hope you understand that these policies are in place to protect my practice. I have no desire to use them. THANK YOU, and I appreciate your understanding in this matter.